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These Terms and Conditions ("Terms") govern your use of Pokies Lounge Casino's services, including but not limited to online gaming, bonuses, promotions, and responsible gaming tools.
By registering for an account with Pokies Lounge Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please do not register or use our services.
You must be at least 18 years old to register for an account with Pokies Lounge Casino. We reserve the right to request proof of age and to restrict access to our services if we reasonably believe that you are under 18 years old.
To register for an account, you must provide accurate and complete information, including your name, address, email address, and date of birth. You must also agree to these Terms and comply with all applicable laws and regulations.
We reserve the right to request additional documentation or verification from you to ensure that our services are not used for fraudulent purposes. We may also use third-party databases to verify your identity and address.
You are responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account.
We accept various payment methods, including credit/debit cards, e-wallets, and cryptocurrencies. Please refer to our website or contact customer support for a list of accepted payment methods.
Minimum deposit limits range from $20 to $50, depending on the payment method. Maximum withdrawal limits are $10,000 per week and $40,000 per month.
Deposits are processed instantly. Withdrawals may take 24–48 hours after verification. We do not charge fees for deposits or withdrawals, but currency conversion fees may apply when transferring funds between different currencies.
We have an anti-money laundering policy in place to prevent the use of our services for illicit purposes. We reserve the right to request additional documentation and may report suspicious activity to regulatory authorities.
Bonuses are credited to your account automatically after meeting the required wagering conditions or upon activation by customer support.
Wagering requirements apply to all bonuses, with a minimum 30x requirement. Some games may be excluded from bonus play or may have higher wagering requirements.
Bonuses expire if not used within the specified time period. We reserve the right to void bonuses and winnings if we reasonably believe that you have abused our promotional offers.
We use Random Number Generators (RNGs) to ensure fair and random outcomes in all games.
In the event of a game malfunction, we reserve the right to void any bets or winnings associated with that game.
You can set deposit limits, time-out options, and self-exclusion periods through your account settings. We also offer responsible gaming tools such as session reminders.
You can voluntarily exclude yourself from our services for a specified period or permanently.
We offer daily, weekly, and monthly limits to help manage gaming activity responsibly.
We provide links to responsible gaming organizations and support resources on our website and in the game client.
We reserve the right to void bonuses and winnings if we reasonably believe that you have abused our promotional offers.
We maintain a zero-tolerance policy toward fraudulent activity, collusion, or game manipulation.
The use of bots or automated systems is strictly prohibited and may result in account suspension or closure.
You may voluntarily close your account by contacting customer support.
We reserve the right to suspend or close your account if you breach these Terms, including bonus abuse, fraud, or violation of AML policies.
If your account remains inactive for an extended period, we reserve the right to close it and transfer any remaining balance to a dormant account.
We collect personal data necessary to provide our services, including identification and gaming-related activity information.
Your data is processed and stored in accordance with applicable laws, including GDPR where applicable.
We are not liable for any losses incurred as a result of using our services. Participation is entirely at your own risk.
We reserve the right to void any bets or winnings related to system errors or malfunctions.
We may provide links to third-party sites or services. We are not responsible for their content or functionality.
We may modify these Terms at any time. You are responsible for reviewing updates regularly.
Significant updates will be communicated via email or in-game notifications.
